Fix Xbox Error 0x87e0000f

Updated Feb 13, 2026
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The Problem: You try to download or update a game on Xbox, and it fails with code 0x87e0000f.

The Short Answer: This usually indicates the Xbox Store download service was interrupted. It's often a glitch in the cache or a temporary network issue.

Method 1: Power Cycle Your Xbox

This clears the system cache and fixes 0x87e0000f most of the time.

  1. Hold the Xbox button on the front of the console for 10 seconds until it turns off.
  2. Unplug the power cord from the wall.
  3. Wait 30 seconds.
  4. Plug it back in and turn it on.
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Method 2: Cancel and Restart Download

Sometimes the download file itself is stuck.

  • Go to My games & apps > Manage > Queue.
  • Highlight the stuck game.
  • Press the Menu button (three lines).
  • Select Cancel.
  • Restart the Xbox and try installing it again.

Method 3: Reset Router

If the internet connection dropped for a microsecond, the download can fail.

  • Unplug your router.
  • Wait 1 minute.
  • Plug it back in and wait for the lights to stabilize.
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